1. Information We Collect

We collect several types of information from and about users of our Website, including:

• Personal Information: Includes your name, email address, billing address, and payment information when you register for an account or make a purchase.
• Story Content: Information you provide to create your personalized books, such as character details, relationship descriptions, stories, memory details, and uploaded photos (if applicable).
• Usage Data: Information automatically collected when you navigate through the site, including IP addresses, browser types, usage details, and information collected through cookies and other tracking technologies.

2. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To process and generate your personalized storybooks using our AI technology.
• To fulfill orders and process payments reliably.
• To provide you with notices about your account, including expiration and renewal notices.
• To improve our AI generation models (in a strict, privacy-preserving, and aggregated manner without identifying personal information).
• To notify you about changes to our Website or any products or services we offer.

3. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following limited circumstances:

• Service Providers: We may share your data with trusted third parties who assist us in operating our website, conducting our business, printing and shipping your books, or servicing you, so long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

5. Your Rights and Choices

You can review and change your personal information by logging into the Website and visiting your account profile page. You may also send us an email to request access to, correct, or delete any personal information that you have provided to us.

• Account Deletion: You can request full deletion of your account and all associated story data at any time. Wait up to 30 days for complete removal from our backup systems.
• Opt-Out: You have the right to opt-out of receiving promotional emails by following the unsubscribe link included in every email.

6. Contact Us

If you have any questions or comments about this Privacy Policy and our privacy practices, please contact us at:

Email: privacy@treasuredlovetales.com
Address: Treasured Love Tales Support, 123 Storybook Lane, Innovation City, NY 10001